Delivery & Returns - Trafalgar Scientific Ltd

Delivery & Returns

I. Delivery

  1. Unless otherwise agreed in writing, delivery of the Goods shall take place at the address specified by the Buyer on, or as close as possible to the date required by the Buyer. The Buyer shall make all arrangements necessary to take delivery of the Goods whenever they are tendered for delivery.
  2. If the Seller is unable to deliver the Goods because of actions or circumstances under the control of the Buyer, then the Seller shall be entitled to place the Goods in storage until such times as delivery may be effected and the Buyer shall be liable for any expense associated with such storage.
  3. Any damages, shortages, over deliveries and duplicated orders should be reported to the Seller within 7 days of signed receipt to enable replacement or refund.
  4. Standard delivery charges: UK - £15 We aim to deliver goods next day NORTHERN IRELAND - £20 delivery time approximately 2 days
    REPUBLIC OF IRELAND 30 EUR delivery time approximately 2 days.

II. Returns

  1. All goods are sold on a firm sale basis, i.e. the Seller will not take back any goods not required or sold by the Buyer, unless otherwise agreed, in which case the following terms apply.
  2. Any returns must be authorised by a representative of the Seller before any credit will be given.
  3. Where the Seller agrees to accept the return of goods that are not damaged the Buyer will be responsible for the cost of carriage and will ensure that they are carefully packaged to avoid any damage in transit. The Seller will not be obliged to accept any goods that are damaged in any way, unless agreed.
  4. Credit of amounts due or paid in will only be given for goods that are in saleable condition or damaged during transit to the Buyer.
  5. Please Note any discrepancies/shortages/breakages must be notified within 7 days Any Items for return must be in its original packaging and in a resalable condition.

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