GDPR & Cookie Policy

GDPR Policy Change Privacy Policy/Privacy Notice

This privacy policy sets out how Trafalgar Scientific uses and protects any information that you give Trafalgar Scientific when you use this website, make a transaction with us, or a contract is entered into.

Trafalgar Scientific is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified; you can be assured that it will only be used in accordance with this privacy statement.

Trafalgar Scientific may change this policy by updating this page. You should check this page from time to time to ensure that you are happy with any changes we make.

This policy is effective from 25 May 2018.

What we collect

We may collect the following personal information from you via this website:

Name and job title

Contact information including address, email address and phone number

IP address

We may also collect further information from you directly, if a sale/contract is agreed.

What we do with the information we gather

We require this information to understand your needs and provide you with a service or product, and in particular for the following reasons:

Get a member of staff in touch regarding any enquiry

Use information such as geography to tailor our marketing, such as SEO.

We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided – only where you have freely given explicit consent to do so.

Your IP address is stored in our web server access logs and is only used/reviewed in case of any potential security issues. The IP address is anonymised when used in web analytics (Google Analytics).

How we gather information about you

We obtain personal information directly from you, for example when you fill out a form on our website or when you make an enquiry or making a quote request. Your IP address is gathered from tools such as Google Anayltics.

Our legal basis for using your personal information

We only use your personal information where that is permitted by the laws that protect your privacy rights. We only use personal information where:

we need to use the information to comply with our legal obligations;

we have your consent (if consent is needed);

we need to use the information to perform a sale/contract with you.

How long we keep your personal information for

We will generally keep your details on our systems until we become aware of either the individual or the company being no longer active and/or relevant to our needs, at that point we will delete the details from our system and no longer contact the individual.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect. We use suitable encryption to transport personal data between our offices.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. There is no personal data stored in any of the website cookies.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

For more details on our cookie usage - please see our Cookie Information page.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by Trafalgar Scientific for direct marketing purposes

if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@trafalgarscientific.co.uk

We will not sell, distribute (unless required by law or for a business transaction with an authorised dealer) or lease your personal information to third parties.

Your privacy rights

You have the right to object to how we use your personal information. You also have the right to see what personal information we hold about you. In addition, you can ask us to correct inaccuracies, delete or restrict personal information. You can make a complaint or request to us by email: info@trafalgarscientific.co.uk or use the contact us form.

Legal

All information contained in or linked to this website was to the best of our knowledge timely, complete and accurate when issued. However, we cannot accept responsibility for any errors or omissions in this material.

Some products are offered only in specific markets. Check with your local distributor or regional office for information about availability and prices.

Trafalgar Scientific standard "terms and conditions" apply to all products sold by the company.

You may download a copy of the Trafalgar Scientific terms and conditions of sale to print or keep for your reference. We may revise this document over time. It is usual for a copy of this document to be emailed out alongside our invoices.

This website is maintained in and operated from the United Kingdom; therefore, the website and all content fall under the jurisdiction of U.K. law. By linking to other material or websites, Trafalgar Scientific does not give any approval or endorsement of those websites or materials and Trafalgat Scientific has no liability for any links or the material arising from them.

This website occasionally offers external links to other organisations or documents. Trafalgar Scientific neither endorses nor approves of links to external sources. Trafalgar bears no liability for the operation or content of any links or organisations appearing on this site, or that may be electronically linked to this site.

The United Kingdom Bribery Act 2010 and United States Foreign Corrupt Practices Act (FCPA )

The contents of both legislative acts apply to all transactions conducted by all Trafalgar Scientific employees, offices and companies.

In any business transaction with any Trafalgar Scientific company:

It is forbidden to attempt to bribe or to make any financial payments to Trafalgar employees, or individuals and third parties that have dealings with employees of Trafalgar Scientific.

Trafalgar Scientific employees are forbidden to give any gifts, goods, or services to companies, individuals, third parties, government officials or public office employees that have dealings with Trafalgar Scientific or employees of suppliers.

Any form of hospitality offered by Trafalgar Scientific to individuals, companies, third parties, government officials, or public office employees must be approved by senior management at Trafalgar Scientific before it is presented. Any hospitality offers must be reasonably associated to business needs, and financial restrictions will apply. Hospitality is not offered on a regular basis, and occasionally will be considered in certain circumstances.

No employee of Trafalgar Scientific is permitted to solicit or accept a bribe, payment, or gift on behalf of the company or as an individual.

Employees are forbidden to make a payment, offer a bribe, or present gifts to customers, employees or their associates to secure a sales or service order.

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